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Bsbmgt502B - Assessment 2 Essay

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Below is an essay on "Bsbmgt502B - Assessment 2" from Anti Essays, your source for research papers, essays, and term paper examples.

IDENTIFYING AND ANALYSING RISKS TEMPLATE
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Name of Organisation: | Global Star Enterprises |
Project: | Operations within Sales Team |
Date of Review: | 7-Oct-12 |
Compiled by: | (Sales Manager) |
Reviewed by: | Human Resources Manager |

Risk Reference | The Risk What can happen? | SourceHow can this happen? | ImpactFrom event happening | Current Control Strategies and their Effectiveness A : Adequate M : Moderate I : Inadequate | Current Risk Level | Acceptability (A/U) |
| | | | | Likelihood | Consequence | Current Risk Level | |
1 | There is no stock of a particular item | Poor stock management | Loss of sales | A | D | 1 | L | A |
2 | A customer is demanding a refund for damaged goods | Poor handling of goods | Loss of money, poor customer feedback, time lost | M | B | 3 | H | U |
3 | A customer has a special design in mind | Customer wanting something that isn’t in current product range | If we cannot meet the requirement, business goes elsewhere | I | E | 1 | L | U |
4 | A delivery has gone to the wrong building site | Order may have incorrect address on it | Customer complaints, lost time, potential refund | I | B | 2 | H | U |
5 | The phone lines go down | Power failure, telco error | No incoming calls/sales | A | E | 3 | M | A |

RISK ASSESSMENT MATRIX
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Table E1: Qualitative measures of “Consequence” or impact (AS/NZS 4360:1999)
Level | Descriptor | Example of Description |
1 | Insignificant | No injuries, low financial loss |
2 | Minor | First aid treatment, on-site release immediately contained, medium financial loss |
3 | Moderate | Medical treatment required, on-site release contained with outside assistance, high financial loss |
4 | Major | Extensive injuries, loss of production capability, off-site release with no detrimental effects, major financial loss |
5 | Catastrophic | Death, toxic...

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