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Bsop 588 Week 8 Final Exam Version 2 (Taken 2012) Essay

  • Submitted by: michelejennings
  • on August 7, 2015
  • Category: Miscellaneous
  • Length: 3,847 words

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Below is an essay on "Bsop 588 Week 8 Final Exam Version 2 (Taken 2012)" from Anti Essays, your source for research papers, essays, and term paper examples.

BSOP 588 Week 8 Final Exam Version 2 (Taken 2012)

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1. Question: (TCO E) Suggested reasons why many customer satisfaction efforts fail include all of the following EXCEPT:
2. Question: (TCO D) The Six-Sigma problem solving approach contains the phases of:
3. Question: (TCO C) Terms such as “kanban”, “single minute exchange of dies”, and “visual controls” are most closely associated with:
4. Question: (TCO C) Poka-yoke focuses on two aspects:
5. Question: (TCO B) _____ measures are generally tracked by senior leadership to gauge overall organizational performance.
6. Question: (TCO I) The cost of purchasing copies of a textbook on quality for employees as part of their training program in process improvement methods is considered:
7. Question: (TCO A) Which of the following is NOT a characteristic of a Six Sigma project?
8. Question: (TCO B) A set of financial, market, operational, and employee performance measures for management review and use is an example of:
9. Question: (TCO D) The Baldrige Award criteria, as a tool for self-assessment:
10. Question: (TCO H) Focusing on how to maintain improvements occurs in which DMAIC phase?
11. Question: (TCO B) Explain why it is difficult to obtain a single, universal definition of quality. Be specific in your response.
12. Question: (TCO I) What criterion is used to classify a failure cost as “internal” versus “external”? Give three examples of an internal failure cost and three examples of an external failure cost.
13. Question: (TCO I) What criterion is used to classify a failure cost as “internal” versus “external”? Give three examples of an internal failure cost and three examples of an external failure cost.
14. Question: (TCO F) Explain in detail why change is necessary in organizations. Describe the effects that change can have on quality management with respect to employee commitment and...

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Bsop 588 Week 8 Final Exam Version 2 (Taken 2012). Anti Essays. Retrieved December 14, 2018, from the World Wide Web: http://parimatch-stavka7.com/free-essays/Bsop-588-Week-8-Final-Exam-759497.html


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