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Btec Business People In Organisations Essay

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Christina Walters
Job roles and Functions in a Business Organisation
Job Roles within Debenhams
Everyone who works in a business will have a particular job to do. Each job is different.   The retail company, Debenhams, has a large variety of different job roles which work within their company. Below, are the main job roles which work within in a Debenhams store, located in the Arndale centre, Luton.
Store Manager
The Store Manager is ultimately responsible for the store. The store manager has the following roles and responsibilities:
  * Overlooking   the day-to day operations in the store
  * Hiring new employees to ensure that the store is not short of staff
  * Having the authority to fire employees
  * Ensuring staff are trained so that staff can perform their duties aptly
  * Evaluating performance through appraisals
  * Ensuring that there are enough sales being made and that the store is making a profit
  * Ensuring that the store is meeting the health and safety requirements and standards
  * Encouraging   staff to be motivated.
Supervisor
Supervisors are responsible for overseeing the other sales assistants within their department. There are four different departments which are: Home, Children, Mature Women and the Younger Women .The supervisor have the following roles and responsibilities.
  * Ensuring sales assistants are performing their duties their duties aptly
  * Giving instructions and orders to sales assistants
  * Being responsible for the work and actions of the other sales assistants.
  * Ensuring good teamwork.
Sales Assistant
Sales assistants are responsible for carrying out their routine day- to- day duties in the store which are the following.
  * Handling payments for customer’s purchases
  * Receiving and storing the delivery of large amounts of stock
  * Assisting customers to find items they are looking for
  * Answering queries from customers
  * Keeping clothes tidy and arranging clothes...

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