Subject: WEL 418 Case Management
Assessment Item 2: Case Study paper
Turn it in Score: 5%
Word Count: 2670
Due Date: 9th February 2015.
Case management in the social services sector can be very challenging and also very rewarding depending on the organisation you work for, the limitations of your role, the accessibility of other services and the clients themselves. An extensive knowledge of communication techniques, counselling theories, advocacy methods, practice function’s values and ethics, principle’s and various approaches’ to case management is required to achieve the best outcome for all parties.
The following case study will demonstrate the communication and advocacy skills I would use with the client. Using a client centred approach I will identify immediate risks not only to the client but also her family and the actions that need to take place to minimise these risks. I will analyse other factors that impact on the client’s situation such as financial hardship, addiction, social isolation, unemployment, mental health and possible dangers to herself and others.
Through advocacy and referrals to specialist services I will display the overarching functions of case management and the importance of their existence. The tensions, strengths and limitations in this case management approach will also be analysed. Self-reflection and critical thinking about my role and how I interact not only with the client but significant others will be summarised.
My role as a case manager for children and families at Echo Valley Community Health Centre in a town with a population of 15,000 and limited infrastructure would be challenging. As I’m only one of two fulltime case managers I would rely on specialist services to be available and easily accessible to my organisation and clients.
Nevertheless the principles and ethical considerations of effective case management are the same regardless of...