Anti Essays offers essay examples to help students with their essay writing.

Sign Up

Case Study

Open Document

Below is a free excerpt of "Case Study" from Anti Essays, your source for free research papers, essays, and term paper examples.

Int. J. Production Economics ] (]]]]) ]]]–]]]

Contents lists available at SciVerse ScienceDirect

Int. J. Production Economics
journal homepage: www.elsevier.com/locate/ijpe

Team attributes and performance of operational service teams: An empirical taxonomy development
Peter K.C. Lee a,n, W.M. To b, Billy T.W. Yu b
a b

Department of Logistics and Maritime Studies, The Hong Kong Polytechnic University, Hong Kong SAR, the People’s Republic of China School of Business, Macao Polytechnic Institute, Macao SAR, the People’s Republic of China

a r t i c l e i n f o
Article history: Received 30 March 2011 Accepted 2 May 2012 Keywords: Operational service teams Team use Organizational support Clear goals Coercive influence Collaborative climate Adaptation difficulty Team performance


มี โอกาสเกิดปัญหามากกว่าในรูปแบบที่ ไม่เป็ นโครงสร้าง และมีความ เกี่ยวข้องกับปัจจัยด้านพนง. อาทิเข่น พฤติกรรมในด้านลบของ พนง.

Teams have been regarded as an integral element of a number of operations management (OM) strategies and many of their related concepts such as group dynamics and people issues are considered important for knowledge of behavioral operations. In practice, the management of operational service teams is challenging for OM managers because of its potential problems such as unstructured tasks and negative member behavior. In this study, operational service teams’ attribute patterns and their associated performance levels were examined using a configuration approach. Based on the data collected from 201 operational service teams in Hong Kong and Macao (China), an empirical taxonomy was developed, comprising team attributes including team use, organizational support, clear goals, collaborative climate, coercive influence and adaptation difficulty. The taxonomy indicated that there were three attribute patterns among the sample teams. The analyzed results indicated that the sample teams of different attribute patterns achieved markedly different...

Show More


MLA Citation

"Case Study". Anti Essays. 17 Dec. 2018


APA Citation

Case Study. Anti Essays. Retrieved December 17, 2018, from the World Wide Web: http://parimatch-stavka7.com/free-essays/Case-Study-383268.html

Read Essay | Antiker Indianerschmuck mit Muschelanhänger | Happy Birthday Hannah