CASE: A MIDSIZE PHARMACEUTICAL COMPANY (JENNIFER CHILDS)
Do you regard Jennifer’s verbal Request for Proposal (RFP) as sufficient?
Resources: Effective Project Management – Clements; Gido – 5th Edition
According to Clements & Gido a RFP must include the following elements which allows contractors to understand what the customer expects so that they can prepare a thorough proposal that will satisfy the customer’s requirements at a realistic price. Jennifer’s verbal RFP is not spesific enough as she should have stated in detail what is required from her point of view to address the identified need. If she drew up a good comprehensive in-house RFP her managers will know exactly what she expects so that they can prepare a thorough proposal that will satisfy her need.
Clements and Gido states further that a RFP must include the following information:
· Project objective or purpose including background information
· Must provide a statement of work (SOW) which deals with the scope of the project and outlines the major tasks or work elements the customer wants.
· Must include the customer requirements and defines specifications and attributes.
· Should state what deliverables the customer expects.
· Should state the acceptance criteria.
· Should list any customer-supplied items.
· Might state the approvals required by the customer.
· Type of contract the customer intends to use
· Should indicate the due date by which the customer expects potential contractors to submit proposals.
· Evaluation criteria
· Funds that are available to spend on the project
· Regarding the business case, which precedes the programme proposal, what should the order of priority for implementing the projects in the portfolio be in order to maximize the strategic organizational benefits?
· In your business case discussion, indicate how you would handle Joe Sanchez’s request to increase the sales force. (Remember that the...