1. INTRODUCTION “To Punish A Guilty Child Is Bad. To Forgive a Guilty Child Is Good, To Love A Guilty child Is The Best.” Emotional Intelligence (EI), often measured as an Emotional Intelligence Quotient (EQ), describes an ability, capacity, skill or (in the case of the trait EI model) a self-perceived ability, to identify, assess, and manage the emotions of one's self, of others, and of groups. It is a relatively new area of psychological research. The definition of EI is constantly changing.1 Emotional intelligence (EI) is the ability to recognize our own and others’ feelings, this gradually gaining attention in the workforce, in education, and in leadership development. Further, a growing number of experts are concluding that emotional
intelligence is a more effective predictor of success in the workplace than IQ development than emotional intelligence 2.
the past two decades, no psychological concept has had a greater influence on leadership
Emotional intelligence is not a new concept but is actually tied to ancient wisdom. Two thousand years ago, Socrates declared that the attainment of self-knowledge is humanity’s greatest challenge. Aristotle added that this challenge was about managing our emotional life with intelligence. Business Journal with an entire issue devoted to the virtues of emotional intelligence. Further, leadership gurus like John Maxwell are
advocating more than ever that understanding and managing of one’s emotional life serves at the heart of leadership and human systems development 2. Twentieth-century research in emotional intelligence began, in 1920’s when Edward Thorndike identified his concept of social intelligence. This concept of social intelligence is one of three groups of intelligences (abstract, concrete, and social) identified by psychologists of that time. Thorndike defined social intelligence as “the ability to understand and manage men and women, boys and girls—to act wisely in human...