Unit HSC 35
Promote choice, well-being and the protection of all individuals
Our equal opportunities policy states, the company is an equal opportunities employer and is committed in providing equal opportunities for all staff. Discrimination is generally based on race, colour, gender, sexuality, nationality or disability. Job applicants and workers whether they be externally sourced or internally promoted are treated equally. All employees have a responsibility to observe and comply with all policies and procedures. Failure to do so may result in disciplinary action undertaken the homes manager. Policies, procedures and Acts also relevant to equality, diversity and discrimination are; harassment at work policy, race relations, Equal Pay Act 1970, Sex Discrimination Act 1975, Race
Relations Act 1976, Disability Discrimination Act 1995 and Disability Rights Commission Act 1999.
Any information regarding a resident or staff member should always be treated as confidential. There is a confidentiality policy in place which states; information should not be disclosed to an unauthorised third party. Staff however do have the right to access service users personal records in accordance with the data protection act. Any breach of confidentiality should be reported to a manager immediately.
Every service user has a risk assessment carried out which is logged and then stored in their care plan, it highlights their mobility capabilities as well as their physical and mental capabilities it also lists their likes & dislikes. As a care provider there is a care of duty to protect the service users whenever it is possible, that is why we test all of the electrical equipment (PAT tested) every year. – PAT testing is when all of the electrical equipment such as televisions. Kettle etc are tested to make sure they comply with certain standards and are safe to use. It was on one such test that the engineer attempted to enter one of the service user’s...