Book Review on
“QBQ – The Question Behind the Question?” by John Miller
What ever happened to personal responsibility? Why does it seem the only thing people know how to do anymore is point the finger elsewhere, blaming something or someone else for their problems, their actions, their feelings? In one form or another, we often hear, “it’s not my fault,” “it’s not my job.” Or “it’s not my problem.”
The lack of personal accountability is a problem that has resulted in an epidemic of blame, complaining, and procrastination. No organization or individual can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.
Who is this book for? Anyone who’s ever heard questions like these;
“when is that department going to its job?”
“why don’t they communicate better?”
“Who dropped the ball?”
“Why do we have to go through all this change?”
“when is someone going to train me?”
These questions seem innocent enough, but they indicate a lack of personal responsibility. Miller prefers the term “personal accountability,” which he believes goes right to the heart of many of the problems we face today. He believes that turning our thinking around and asking more personally accountable questions is one of the most powerful and effective things we can do to improve our lives and our organizations. The question behind the question (QBQ) is a tool that’s been developed and refined over the years that helps individuals practice personal accountability by asking better questions.
Each day as we journey into the unexplored wilds of our personal and professional lives, we have countless choices to make. And what are we choosing? Not our next action but our next thought. Chose the wrong thought and we’re off in the emotional negative world of blame, complaining, and procrastination. But the right thoughts leads us to a richer more fulfilling life and feelings of pride and accomplishment that come from making...