51 S. Hughes Street
Columbus, IN 47201
Columbus North High School: General Studies and business courses including accounting, data entry and business machines.
IVY Tech: Received A. A. S. in Accounting and Business Management/Office Operations.
Recent classes taken: Payroll Accounting, Purchasing Fundamentals, Intro to Microcomputers, Medical Terminology, Operating Systems, and Information Systems Fundamentals and Business Machines, Payroll Accounting, Purchasing Fundamentals, Excel, Word, and Access.
Subway Catering Call Center-present employer. Position: Customer Service Representative. Duties: Customer service, taking catering orders via the phone, creating orders, confirming orders via franchisee, data entry, consumer complaints, callbacks, confirmation, and billing etc.
Wal-mart-From April 2011-October 2011. Position: Pharmacy Technician. Duties: Customer service, phones, data input, filling medications, cashiering, inventory, cleaning etc.
Days Inn: From February 2006 - June 2, 2010. Position: Night Auditor-Desk Clerk. Duties include: Customer Service, phones, data entry, reservations, folio adjustments, night auditor reports and cash balance, accounts receivables, bank deposits etc.
S & R Resources: From November 2002-August 2005. Position: Customer Service Representative, Call Center. Duties included: Customer service, data entry, phones, creating work orders, keeping in contact with the service departments and fleet during servicing of unit from start to finish, determining warranty and policy coverage using
the IMS program, closing work orders using Oracle database etc.
Senior Center Services: From April 2002-October 2002. Position: Receptionist-Program Assistant. duties included: Customer Service, data designing ads for the senior newspaper, calendar of events, signup sheets for the different activities, collecting monies...