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Room Division Essay

  • Submitted by: smsshyam
  • on January 27, 2013
  • Category: Arts and Music
  • Length: 3,691 words

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Below is an essay on "Room Division" from Anti Essays, your source for research papers, essays, and term paper examples.

Contents
Task – 1 1
1.1 Role of room division 1
A. Role of Rooms Division in the hotel: 1
B.Roles and responsibilities: 2
1.2 Difference between Star hotel and Formula 1: 2
1.3 Legal and statutory requirements: 3
Task – 2 3
2.1 Reservation reports: 3
2.2 List of reports: 4
Task – 3 5
3.1 Role of infrastructure and design: 5
3.2 Planning and management issues 6
Task – 4 7
4.1 Yield management 7
A. Yield management 7
B. increasing occupancy and revenue for rooms through yield management 7
4.2 Sales techniques to be used by room division staff: 7
4.3 Forecasting and statistical data within 4 star hotels: 8
4.4 Rooms division performance indicators to measure the success of Accommodation sales at the 4star hotel 8
Bibliography 9

Task – 1
1.1 Role of room division
A. Role of Rooms Division in the hotel:
    Hospitality organizations in form of hotels seek to achieve 100% accommodation round the business year in order to increase the financial returns and the performance of the hotel. Under intense competition for the hotels from the rivals the role of room divisions is foreseen as a vibrant tool in ensuring utilization of the available rooms to the fullest [   (Boomer, 2010) ].   Guest cycle reflects the crucial contact points where in the guest and the hotel comes in to interaction across 5 major stages. Each one of these stages forms a potential opportunity for the hospitality organization in creating a good rapport with that of the customers [   (Bardi, 2011) ].
Pre arrival:
    This stage reflects the first impression of the hotel in the mindset of the customers hence the role of room divisions department is to ensure that potential guests are offered with that of the right set of data reflecting the available and blocked rooms across the calendar year.   It is also evident that the guests have to be promised on the bookings which must not undergo any changes in the future which will reduce customer’s satisfaction [...

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