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Social Essay

  • Submitted by: chrissy111
  • on September 21, 2012
  • Category: Social Issues
  • Length: 1,812 words

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Below is an essay on "Social" from Anti Essays, your source for research papers, essays, and term paper examples.

Quality Management Assessment Summary 
Christina McKinney
HCS/451
January 24, 2011
Kathleen O'Neill, MHA











Quality Management Assessment Summary 
In the health care field, there are several parts that can help it run smoothly. One significant factor is quality management. In healthcare, quality management has changed over the year to address issues concerning patients' outcomes along with addressing enhanced demands from consumers related to the quality of care and services (McLaughlin, & Kaluzny, 2006). Quality management is defined as methodical and nonstop process that businesses use to deliver products and services that exceed or meet the expectations of customers (McLaughlin, & Kaluzny, 2006). The following assessment will help define quality care as well as state the key concepts of quality management used in a nursing facility. In addition, this assessment will provide short-term and long-term goals as well as target any external and internal factors that could affect the nursing facility to achieve any possible and set goals.
According to the United States Office of Technology Assessment, quality is defined as the degree to which the process of care enhances the chance of results desired by patients' along with decreasing the chance of undesired results, given the state of medical information (McLaughlin, & Kaluzny, 2006). The focus of quality has changed in several ways for different organizations. For example, over time quality has changed the nursing field concerning how the nurses are assisting patients, how they have a good strategy for avoiding a patient from failing, and most of all making sure the nursing facility has the best quality. Quality and efficiency are maintained by keeping employees involved in the complete manufacturing process" (Grant, 2010, p. 1). Health care quality can be a success when a manager has help from his or her employees. Quality health care has a few basic principles that ought to be followed...

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